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Square Enix updates harassment policy protecting employees

Customers that harass the firm's employees and partners could face legal action

Image credit: Square Enix

Square Enix has updated its group customer harassment policy that protects its employees and partners.

As detailed on its website, customers who harass Square Enix employees could now face legal action as a result of their actions.

"There are instances where certain customers take actions directly or through our support centers, or towards our group executives, employees, and partners," the firm said.

"Should Square Enix determine that an individual has engaged in an action against one of our employees or partners that exceeds socially acceptable behaviour or is harmful, we reserve our right to cease providing support services or to refrain from providing our group's products and services.

"Square Enix reserves its right to protect its employees and partners and to take legal action or criminal proceedings upon consulting the police and/or lawyers."

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Sophie McEvoy avatar
Sophie McEvoy is a Staff Writer at GamesIndustry.biz. She is based in Hampshire and has been a gaming & entertainment journalist since 2018.
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