Enzyme Labs Receives ISO 9001:2000 Certification, International Symbol of Quality
Enzyme Testing Labs, specialized in multilingual video game testing services, becomes an industry leader in customer satisfaction and quality by receiving ISO 9001:2000 certification.
For Immediate Release
Sainte-Adèle (Québec), February 6, 2007 - Enzyme Testing Labs can now proudly display an "ISO 9001:200 Certified" banner at its head office. This internationally recognized certification rewards Enzyme Labs, already a member of the « Mouvement Québécois de la Qualité » since 2006, for its ongoing commitment to quality and customer service.
Customer satisfaction is the focus of an ongoing commitment to quality
« To achieve increased levels of quality, we need to focus on customer satisfaction. It's by listening to customers, analyzing and anticipating their needs, that we've been able to develop and implement a rigorous quality policy focused on specific objectives that involve all of our employees, » explains Yan Cyr, President and CEO of Enzyme Labs.
To promote increased quality and service at all levels of the organization, Enzyme Labs management implemented a client/customer philosophy within its organizational structure.
In order to attain established objectives, Enzyme Labs didn't hesitate to invest in quality. The company focused on the latest available technology and performance enhancing tools available on the market. These efforts were immediately recognized by the Intertek auditors that performed an in-depth analysis of Enzyme Labs processes. The granting of the ISO 9001:2000 certification recognizes that the company has met all of the required criteria to ensure delivery of superior quality services for functionality and linguistic testing
International recognition of quality in a competitive global market
Within the globally competitive video game industry, the ISO 9001:2000 certification conveys instant international credibility to the company for its focus on quality. The certification is recognized worldwide and guarantees that the company's processes are best in class according to specific criteria established by international experts. « We are very proud of our efforts to ensure our customers receive the highest level of quality and service and we will continue to improve our processes within the entire organization in order to maintain our leadership position within the industry, » concluded M. Cyr.
Because of its reliable structure dedicated to customer satisfaction, Enzyme Labs is proof that a company can be reactive and flexible while maintaining the highest standards of quality for its customers.
About Enzyme Labs
Founded in 2002, Enzyme Labs is a dedicated multilingual game testing company with secure facilities, that helps mobile and video game publishers and developers reduce production costs, enhance the gaming experience and shorten time to market by providing multi-platform world class pre-certification, functionality, game-play, compatibility, connectivity, MMOG, localization and technical support services. Enzyme Labs provides game testing and localization for all MicrosoftTM, NintendoTM and SonyTM video game products. For more information visit www.enzyme.org
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For additional Information please contact:
André D'Avignon
Director Communications
Tel. 514. 894.6933